In this two day course delegates will learn how to investigate and make decisions in accordance with the requirements of the Housing Act 1996 as amended. At every stage the Code of Guidance 2018 will be highlighted.  The course will provide up to date information in relation to Section 21 notices and COVID-19 and the impact this has on assessing homeless applications. Delegates will be given decision letter templates and forms to meet the needs of the amended legislation. Delegates will also be given an easy to follow flowchart that takes them through the requirements of the amended legislation and review regulations. Delegates will also have the opportunity to explore effective prevention strategies and what partnerships are needed. ​This comprehensive, suitabel for both new and experienced officers, course will cover:​​

• The Housing Act 1996 as amended – the Flowchart

• S188 Accommodation

• Investigating Eligibility

• Investigating Homelessness

• Creating the Right Personalised Plan