This three day course has been specially designed for new appointed staff. It assumes little or no prior knowledge of  the Housing Act 1996 and assessing Part 7 homeless applications. It therefore deals with the basics. Delegates will learn how to investigate and make decisions in accordance with the requirements of the Housing Act 1996 as amended. At every stage the Code of Guidance 2018 will be highlighted.  The course will provide practical advice on what enquiries should be and how to assess affordability in light of the significant increase in the cost of living. Delegates will be shown how to write decision letters and what forms they should be using to meet the needs of the current legislation. They will also be given details of the changes that will be brought in by the Renters Rights Bill. Delegates will also be given an easy to follow flowchart that takes…