This three day course has been specially designed for new appointed staff. It assumes little or no prior knowledge of  the Housing Act 1996 and assessing Part 7 homeless applications. It therefore deals with the basics. Delegates will learn how to investigate and make decisions in accordance with the requirements of the Housing Act 1996 as amended. At every stage the Code of Guidance 2018 will be highlighted.  The course will provide up to date information in relation to Section 21 notices and COVID-19 and the impact this has on assessing homeless applications. Delegates will be given decision letter templates and forms to meet the needs of the amended legislation. Delegates will also be given an easy to follow flowchart that takes them through the requirements of the amended legislation. 

This course will cover:​​

• The Housing Act 1996 as amended – the Flowchart

• S188 Accommodation

• Investigating Eligibility

• Investigating Homelessness, including…